Kriddha Ornaments values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, kriddha.in, and use our services. By using our website, you consent to the practices described in this policy.
INFORMATION WE COLLECT
Personal Information
- Name
- Email address
- Phone number
- Shipping address
- Payment details (credit/debit card information, billing address)
Non-Personal Information
- Browser type
- IP address
- Browsing behavior on our website
- Referral URL
HOW WE USE YOUR IFORMATION
Processing Transactions
- To process and fulfill your orders
- To manage your account
- To process payments and prevent transactional fraud
Communication
- To send you order confirmations and updates
- To respond to your inquiries and provide customer support
- To send promotional emails and newsletters (if you opt-in)
Improvement and Personalization
- To enhance our website, products, and services based on your feedback and usage
- To customize your shopping experience
- To conduct internal research on user demographics and behaviour.
Security
- To detect and prevent fraud, abuse, and other harmful activities
- To protect the rights, property, or personal safety of our users and the public
INFORMATION SHARING AND DISCLOSURE
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are required to keep your information confidential and secure.
Legal Requirements
We may disclose your information if required by law, or if we believe such disclosure is necessary to comply with legal processes, court orders, or governmental requests.
Business Transactions
In the event of a merger, acquisition, or reorganization, your information may be transferred to the involved parties, who will be required to honour this Privacy Policy.
COOKIES
Usage
- We use cookies to analyze web traffic, measure promotional effectiveness, and improve trust and safety on our website.
- Cookies help us provide features such as remembering your login details and preferences.
Control
You can choose to decline cookies through your browser settings, but this may limit your ability to use certain features of our website.
DATA SECURITY
We implement appropriate physical, electronic, and managerial procedures to safeguard and secure your personal information against unauthorized access, alteration, disclosure, or destruction.
RETENTION OF INFORMATION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
YOUR RIGHTS
Access and Correction:
- You have the right to access and correct your personal information held by us.
- You can update your account information directly on our website or by contacting us.
Opt-Out
You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by contacting us directly.
CHANGES TO THIS PRIVACY
Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website.